PRIVACY POLICY
This privacy notice discloses the privacy practices for Northern Designs and our website, www.northerndesignsmn.com. This notice applies solely to information collected by this website and our integrated project inquiry forms.
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1. Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via our Google Inquiry Form, email, or other direct contact.
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What we collect: To process your custom order, we collect personal identifiers such as your name, shipping address, email address, and phone number.
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How we use it: We use your information to respond to you regarding your project, process your order, and provide updates on your "precious cargo."
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Sharing: We will not sell or rent this information to anyone. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g., to ship an order via USPS, UPS, or FedEx).
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2. Work Requests & Custom Orders
To commission a Memory Item or Quilt Restoration, you must provide contact and shipping information. This information is used for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you. Financial transactions are processed through secure, third-party payment processors; Northern Designs does not store your full credit card details.
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3. Your Access to and Control Over Information
You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address provided on our website:
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See what data we have about you, if any.
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Change/correct any data we have about you.
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Have us delete any data we have about you.
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Express any concern you have about our use of your data.
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4. Security
We take significant precautions to protect your information.
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Online Security: Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon in your web browser or looking for "https" at the beginning of the address.
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Offline Security: Only Megan Buhr (owner) or authorized personnel who need the information to perform a specific job (e.g., billing or shipping) are granted access to personally identifiable information.
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5. Cookies & Tracking
We use "cookies" on this site to help us improve your access and identify repeat visitors. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners (e.g., Google Analytics) may use cookies on our site, but we have no access to or control over these cookies.
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6. Photography & Portfolio
As a custom artisan business, we may photograph finished projects (e.g., Memory Quilts or Restoration projects) for use in our Portfolio or on social media. We are committed to your privacy; we will never publish photos that display sensitive personal information (such as full names or addresses on labels) without your consent. If your item is a sensitive bereavement piece, you may request that it not be photographed for public display.
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7. Notification of Changes
Whenever material changes are made to this privacy notice, we will update the "Effective Date" at the top of this page. We encourage users to frequently check this page for any changes.
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Contact Us
If you feel that we are not abiding by this privacy policy, you should contact Megan Buhr immediately via email at northerndesignsmn@gmail.com.
